Where can I find the information on my product?
What information do I need?
To find spare parts for your product, you can search for resp. 1. Model or 2. Product number. If your product has a product number, you should search for it, as it is more specific than the model.
If your oven displays error code E05-32, it indicates a button error. This error typically indicates that the button has been held down for too long. This is solved by loosening the button.
Find button hereIf your oven displays error code E05-11, it indicates air in the systems.
Check the error by using the ON/Button (If E511 staig is shown in the display).
Turn on the appliance.
Select top/bottom heating at 80 °C and add steam.
End the process after about 5-10 minutes.
Choose steam at 100 °C or reheat at 120 °C (depending on the appliance).
Exit again after about 5-10 minutes.
If E511 occurs again, repeat the process one more time.
If your oven displays error code E010D, it indicates a communication error. This can be resolved by unplugging the oven for 30 minutes and then plugging it back in.
If your oven displays error code E106, it indicates that the door is not locked during self-cleaning. This can be solved by replacing the door lock.
Find door lock hereIf your oven displays error code ER0, it indicates a communication error. This can be resolved by unplugging the oven for 30 minutes and then plugging it back in.
If your oven shows error code ER1, it indicates a fault with the PT5000 temperature sensor. This can be solved by replacing the thermostat.
Find thermostat hereIf your oven displays error code ER2, it indicates a power connection error. This can be solved by connecting the oven to power. This can also be caused by a faulty power cable. Therefore, check the power cable for defects.
If your oven displays error code ER3, it indicates a detected overheating. This is solved by replacing the cooling fan.
Find cooling fan hereIf your oven shows error code ER4, it indicates a fault with the PT5000 temperature sensor. This can be solved by replacing the thermostat.
Find thermostat hereIf your oven shows error code ER6, it indicates that the door is open. This can be solved by replacing the door lock.
Find door lock hereIf your oven shows error code ER7, it indicates that the door is open. This can be solved by replacing the door lock.
Find door lock hereIf your oven displays the error code ER9, it indicates that the oven has detected a power failure. This can be resolved by unplugging the oven for 30 minutes and then plugging it back in. If this does not solve the problem, it is probably due to a faulty control module.
If your oven displays error code ER11, it indicates a button error. This error typically indicates that the button has been held down for too long. This is solved by loosening the button.
If your oven shows error code ER15, it indicates that the temperature is too high. This error indicates that the oven has registered a temperature of over 380 degrees. This is typically because the pyrolysis program has been started. The error code should disappear when the oven has cooled down after the program has finished.
